Knowledge Hub > ARTICLES

Accedo One Insights: All you need to know

by

Marianne Hainitz

Solution Manager

May 27, 2025

Guide

Download

Share

Up-to-date performance data is vital for running a successful streaming service. How many users are viewing your content, and when are they watching? Which content are they watching the most, and where are they viewing from? All these insights can provide a competent baseline of insights from which to draw when making content and strategy decisions. 

Accedo One Insights is built, and continues to be developed, to give you the data you need to help you make your service succeed. 


“Overview” tab

On this tab, you will find all high-level data points relating to your service. 

Data Time Spans

Data can be retrieved for the following predefined periods:

  • Daily: Represents the full selected day, or - if current date - selected day to current time. 
  • Weekly: Covers a seven-day period - always Monday to Sunday - for any selected week. 
  • Monthly: Encompasses the selected calendar month - if current, the selected month to date. 
  • Yearly: Data for the selected calendar year, or year to date (if current year). 

To change your selection of day, week, month or year, click on the date selector (e.g. “May 25” if a month is selected) and select your new desired date range.

Date selector in Accedo One Insights


Active Users

This metric quantifies the number of unique users (or devices, in the case of anonymous usage) who initiated service interaction within the selected time period. If user authentication is implemented, multiple devices using the same credentials are consolidated and counted as a single active user.

Tracked data includes:

  • Total Active Users: The overall count of active users during the specified time frame.
  • Period-over-Period Change: The percentage or absolute change in active users compared to the immediately preceding equivalent time period (e.g., previous day, previous week, or previous month).

Platform Distribution: A breakdown of active users across different platforms (e.g., iOS, Android, Web) during the selected period, along with changes in platform usage compared to the previous period.

Active users in Accedo One Insights


Hours Watched

This section summarizes cumulative content playback across all users during the chosen time period.

Data presentation varies by time span:

  • Daily: Displays hours watched per hour of the day.
  • Weekly: Presents hours watched per day of the week for the full week (Monday through Sunday).
  • Monthly: Shows hours watched per day for the entire month.
Hours watched in Accedo One Insights


Top 10 Lists

These lists rank content based on total hours watched, applicable to individual videos and channels. For series, the score aggregates hours watched across all associated episodes.

Categories include:

  • Top 10 Total: Ranks content by overall hours watched across all content types.
  • Top 10 Videos: Focuses on individual video assets (e.g., movies).
  • Top 10 Series: Ranks series based on the cumulative hours watched for all episodes within each show.
  • Top 10 Episodes: Ranks individual episodes based on hours watched.
  • Top 10 Live: Ranks live content exclusively.
Top 10 lists in Accedo One Insights


Single Video Analytics

By clicking on a video or show, you can view more detailed information about each piece of content. The data always covers the last 28 days prior to the current date. 

Tracked data includes:

  • Hours Watched (Past 4 Weeks): The total hours watched for the specific video over the preceding four weeks.
  • Average Views by Day of Week: The average distribution of views across the days of a typical week, calculated from the past four weeks' data.
  • Total Views by Location: A summary of total views broken down by country (or US state) from the past four weeks.
  • Average Views by Time of Day: The average distribution of views over a full 24-hour period, calculated from the past four weeks' data.
  • View Shares by Platform: The average distribution of views across different platforms, calculated from the past four weeks' data.
  • Total Views per Day: An overview of how the video has performed over time. The graph will display the sum of views per hour/day/month (depending on how long the video has been available).
Single video analytics in Accedo One Insights


For shows, you are additionally able to see a breakdown over seasons and episodes. 

Series analytics in Accedo One Insights

“Videos” tab

The “overview” tab already covers the top 10 videos and shows, but you may want to be able to view detailed data on your entire catalog. This is why we have the “Videos” tab, where you can search, or browse, data for any videos, shows, live streams, seasons, and episodes in your service. Click on a thumbnail to view the detailed data breakdown for this asset.

Full video analytics in Accedo One Insights

“Live app versions” tab

This tab lets you view detailed data on usage per platform, device and app version. See more information on data tracked on this link.

Download

Download Now

Share this article

Discover what's next for you.

Speak with one of our video experts to see how far your video service can go.

Contact Us
2 black semi-circles touching on a white background

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

x